Trisakti Institute of Tourism Library
Taking the business model as point of departure, this open access book explores how companies and organizations can contribute to a more sustainable future by designing innovative models that are both sustainable and profitable. Based upon years of research, it draws together theoretical foundations and existing literature on the topic of sustainable business alongside case studies and practica…
This book presents a variety of discussions from different countries about regulations and applications of ethics in business practice. It demonstrates how Ethics, both in the world of business and in academic life, is consistently a central and unavoidable issue that institutions must devise new regulations on a regular basis to address. Given that applying such regulations becomes complicated…
Penelitian ini juga memiliki tujuan yaitu untuk mengetahui pengaruh kualitas pelayanan ( reliability, responsiveness, assurance, emphaty dan tangible) terhadap kepuasa pelanggan dan mengetahui diantara indikator kualitas pelayanan yang mana yang berpengaruh dan kurang berpengaruhterhadap kepuasan pelanggan.