Trisakti Institute of Tourism Library
The Hospitality Industry has been led to a greater level of competition along with the demand of luxury market. To triumph against competitors, the hotel industry needs to be more awake in providing specialized guests services and effective hotel operations. On the other hand, studies showed that organisational performance has an integral part of the hotel operations. Thus, this research aims t…
Tujuan dari penelitian ini adalah untuk mengetahui seberapa besar pengaruh pembagian kerja terhadap kinerja Banquet Operation Department yang dimiliki Ritz Carlton Jakarta, Mega Kuningan. Tujuan lain dari penelitian ini adalah untuk mengetahui bagaimana hubungan pembagian kerja terhadap kinerja Banquet Operation Department di hotel tersebut.