Trisakti Institute of Tourism Library
Trisakti Institute of Tourism Library
As the world progresses from COVID-19, small business owners started to take initiative in opening up their businesses and seize the opportunity. As some of the owners are newcomers in the market, they needed to understand that there are some factors that would lead to their business success, and some of those factors include maintaining an excellent quality of service which would eventually af…
Perubahan perilaku wisatawan membuat pengelola hotel mulai memanfaatkan teknologi khususnya e-commerce untuk lebih meningkatkan efektifitas penjualan, salah satu cara yang dilakukan adalah dengan menyediakan layanan reservasi kamar online (online booking). Sistem pemesanan online yang berkembang telah menghasilkan beberapa situs web ulasan wisata yang membantu orang berinteraksi, memberikan sar…
Penelitian ini dibuat bertujuan untuk menganalisa pengaruh Kualitas Produk terhadap Kepuasan Pelanggan di Doppio Coffee Jakarta.
the effect of Service quality that have a priority againts the customers satisfaction in Bull & Bear Traders Cafe, Pantai Indah Kapuk, Jakarta.
This study confirms and clarifies that customers loyalty comes from their satisfaction and perceive value especially in an online travel agency. This study also proves the theory on causal relationships among customer perceive value, satisfaction and loyalty
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah