Trisakti Institute of Tourism Library
the correlation of communication in foreign language toward quality of service in Mint N’ Pepper Restaurant Mercure Serpong AlamSutera Hotel.
Besaran hubungan Service Quality Standard terhadap kepuasan pelanggan di Nasi Pedas Gili-Gili.
comparing customers satisfaction on consumer behaviours, service quality, and physical environment in both outlet of Baji Pamai.
customer satisfaction of Santika Hotel Depok which can be seen from the dimentions of customer satisfaction, which is tangible, realibility, responsiveness, ansurance, and empathy
the effect of Service quality that have a priority againts the customers satisfaction in Bull & Bear Traders Cafe, Pantai Indah Kapuk, Jakarta.
The influence of service’s quality to consumer’s satisfaction in Pondok Mie Asia.
This research analyzed effcet of perceived service quality (tangible, empathy, reliability, responsiveness, and assurance) to Harau Valley image as a leading tourist destination in the Lima Puluh Kota District. This research was conducted on March 2014 were located Harau valeey are used 100 samples with techniques accidental random sampling.
This thesis investigates the relationship between leadership style (transformational leadership and transactional leadership) toward service quality in SMKN 33 Jakarta. The thesis first determined the perception of students about the service quality they received. The thesis also analyzed how the school staff (including teachers and administrative staff) perceived the dimensions of leadership …
The purpose of this study was to identify (1) to determine whether a guest of The Patra Hotel, Bali have positively perceived on the quality of services provided (2) to compare the characteristics of Transformational Leadership of the Transactional Leadership at The Patra Hotel, Bali (3) to determine relationship between Service Quality and Transformational Leadership and Transactional Leadersh…
This study explains that Destination image can give you confidence, impression and perception of the destination. This study also proves the theory about the influence of destination image on trip quality, perceived value, satisfaction, behavioral intention