Trisakti Institute of Tourism Library
Introduction to Hospitality Management
Understand both the key concepts and modern developments within the global food and beverage service industry with this new edition of the internationally respected text. An invaluable reference for trainers, practitioners and anyone working towards professional qualifications in food and beverage service, this new edition has been thoroughly updated to include a greater focus on the internatio…
Hospitality and Tourism - Synergizing creativity and innovation in research contains 116 accepted papers from the International Hospitality and Tourism Postgraduate Conference 2013 (Shah Alam, Malaysia, 2-3 September 2013). The book presents trends and practical ideas in the area of hospitality and tourism, and is divided into the sections below:- Hospitality and tourism management- Hospitality…
This study aimed to 1) explore to what extent service providers’ emotional labor is affected by personality as measured using HEXACO personality factors, 2) analyze the affect of emotional labor on the performance of required emotional display rules, and 3) investigate differences in emotional labor depending on service providers’ demographic characteristics.
Packed with more than 650 recipes plus 600 variations and more information than ever before, the Seventh Edition of this cornerstone professional resource offers complete, step-by-step instruction in cooking principles and the techniques necessary for success as a professional chef.Wayne Gisslen’s Professional Cooking has been used by hundreds of thousands of chefs to master the basics of the…