Trisakti Institute of Tourism Library
Despite the economic crisis caused by the recession, the dessert industry is quickly increasing. Online commerce in Indonesia is expanding fast, resulting in establishment of several online stores. Numerous elements that impact customer purchases at online businesses, one of which is product information. Online stores cannot be directly monitored against ratings; they can only give good…
Since COVID 19 pandemic, business industry has been required to innovate to survive this downturn, where service quality is the main interest in this pandemic, not only service quality but promotion is also a major factor in someone consumer decision in business. By prioritizing service quality and promotion during COVID 19 pandemic, it will rebuild someone consumer decision in business…
Penelitian ini dibuat bertujuan untuk menganalisa pengaruh kualitas makanan dan kualitas pelayanan terhadap kepuasan pelanggan di Papiri Coffee Jakarta.
This thesis explore the influence of brand performance and service quality towards guest decision to stay that adopted from a theory of consumer buying decisions.