Trisakti Institute of Tourism Library
The variables used as many as three variables: the quality of service as an independent variable, satisfaction as an intervening variable, and loyalty as the dependent variable. The analysis tool used is Path Analysis to determine the effect of perceived service performance rating on satisfaction and loyalty rating. Validity, reliability, and classical assumption done before the path analysis. …
The purpose of this study was to determine how much influence the quality of service to customer satisfaction in the Bengawan Solo Coffee Summarecon Mall Serpong.
This research aims to determine whether or not affect the quality of service on customer satisfaction in Wake Cup Coffee Slipi, Jakarta.
THE INFLUENCE OF MARKETING MIX ( 4P ) TO CUSTOMER SATISFACTION OF STARBUCKS COFFEE SUMMARECON MALL SERPONG
customer satisfaction of Santika Hotel Depok which can be seen from the dimentions of customer satisfaction, which is tangible, realibility, responsiveness, ansurance, and empathy
Adds to see the application of each independent variables element work in neo milk bar and whick one of the element gives more advantages