THE EFFECT OF ONLINE TRAVEL AGENCY CUSTOMER PERCEIVED VALUE TO SATISFACTION AND LOYALTY (A Case study at VALADOO.COM)
This study confirms and clarifies that customers loyalty comes from their satisfaction and perceive value especially in an online travel agency. This study also proves the theory on causal relationships among customer perceive value, satisfaction and loyalty
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T 2013 14
T1063610038
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Informasi Detail
Judul Seri
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No. Panggil
T 2013 14
Penerbit
Jakarta :
Sekolah Tinggi Pariwisata Trisakti.,
2013