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Service marketing management

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Mudie, Peter Pirrie, Angela

No. Panggil: 658 MUD s
Penerbit: Alsevier - Butterworth-Heinemann
Deskripsi Fisik: xii, 267 hlm; index.,illus.,table; 25 cm;
Subjek: Service industries - Management - Service industries - Marketing - managing people - organization for service - performance measurement - relationship marketing - service communications - Service Quality
Lampiran Berkas: servicesmarketingmanagement3ed.pdf

No. Panggil: 658 MUD s
Penerbit: Alsevier - Butterworth-Heinemann
Deskripsi Fisik: xii, 267 hlm; index.,illus.,table; 25 cm;
Subjek: Service industries - Management - Service industries - Marketing - managing people - organization for service - performance measurement - relationship marketing - service communications - Service Quality
Lampiran Berkas: servicesmarketingmanagement3ed.pdf

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Marketing management : an asian perspective

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Siew, Meng Leong Chin Tiong Tan Keller, Kevin Lane Kotler, Philip Swee, Hoon Ang

No. Panggil: 658.802 KOT m
Penerbit: Pearson - Prentice Hall
Deskripsi Fisik: xxxiii, 830 hlm; index, gloss., photo, ill.; 29 cm;
Subjek: Marketing - Asia - Management - Marketing - Management - customers - Management - Marketing - marketing strategies
Lampiran Berkas: marketingmanagementanasianperspective4ed.pdf

No. Panggil: 658.802 KOT m
Penerbit: Pearson - Prentice Hall
Deskripsi Fisik: xxxiii, 830 hlm; index, gloss., photo, ill.; 29 cm;
Subjek: Marketing - Asia - Management - Marketing - Management - customers - Management - Marketing - marketing strategies
Lampiran Berkas: marketingmanagementanasianperspective4ed.pdf

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Marketing management

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Keller, Kevin Lane Kotler, Philip

No. Panggil: 658.8 KOT m
Penerbit: Pearson Education
Deskripsi Fisik: 112 hlm;
Subjek: Marketing - Management - brands - customers - delivering value - marketing management
Lampiran Berkas: marketingmanagement12ed.pdf

No. Panggil: 658.8 KOT m
Penerbit: Pearson Education
Deskripsi Fisik: 112 hlm;
Subjek: Marketing - Management - brands - customers - delivering value - marketing management
Lampiran Berkas: marketingmanagement12ed.pdf

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Cases in operations management : building customer value through world-class …

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Klassen, Robert D.Menor, Larry J.

No. Panggil: 658.5 KLA c
Penerbit: Sage Publications
Deskripsi Fisik: x, 425 hlm; table.,illus.,photo; 24 cm;
Subjek: Production management - Case studies - Industrial management-case studies - Management - operation - operations strategy - project management - supply chain management
Lampiran Berkas: casesinoperationsmanagement0003.pdf

No. Panggil: 658.5 KLA c
Penerbit: Sage Publications
Deskripsi Fisik: x, 425 hlm; table.,illus.,photo; 24 cm;
Subjek: Production management - Case studies - Industrial management-case studies - Management - operation - operations strategy - project management - supply chain management
Lampiran Berkas: casesinoperationsmanagement0003.pdf

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Human resource management : an asian perspective

Komentar Penanda Bagikan

Dessler, Gary Tan, Chwee Huat

No. Panggil: 658.30095 DES h
Penerbit: Prentice Hall
Deskripsi Fisik: xxiii, 490 p.; index., author index.,gloss.,refer.,illus.,photo; 27 cm;
Subjek: compensation - Development - employee relation - HR manager - Human Resource - Placement - Recruitment - Resource management
Lampiran Berkas: humanresourcemanagementinasianperspective.pdf

No. Panggil: 658.30095 DES h
Penerbit: Prentice Hall
Deskripsi Fisik: xxiii, 490 p.; index., author index.,gloss.,refer.,illus.,photo; 27 cm;
Subjek: compensation - Development - employee relation - HR manager - Human Resource - Placement - Recruitment - Resource management
Lampiran Berkas: humanresourcemanagementinasianperspective.pdf

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Cost-benefir analysis : concepts and practice

Komentar Penanda Bagikan

Boardman, Anthony E.Greenberg, David H.Vining, Aidan R.Weimer, David L.

No. Panggil: 658.1554 BOA c
Penerbit: Pearson Education, Inc.
Deskripsi Fisik: xv, 560 p.; subject index.,name index.,bibli.,table.,illus; 25 cm;
Subjek: Cost effectiveness - social benefit - social cost - valuing benefits
Lampiran Berkas: costbenefitanalysis3ed.pdf

No. Panggil: 658.1554 BOA c
Penerbit: Pearson Education, Inc.
Deskripsi Fisik: xv, 560 p.; subject index.,name index.,bibli.,table.,illus; 25 cm;
Subjek: Cost effectiveness - social benefit - social cost - valuing benefits
Lampiran Berkas: costbenefitanalysis3ed.pdf

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Services marketing : concepts, strategies, & cases

Komentar Penanda Bagikan

John E.G. Bateson K. Douglas Hoffman

No. Panggil: 658.81 HOF s
Penerbit: Thomson
Deskripsi Fisik: xix, 588 hlm.; 24 cm.;
Subjek: Consumer decision process - Ethical issues - Marketing - Service delivery - Service strategy
Lampiran Berkas: -

No. Panggil: 658.81 HOF s
Penerbit: Thomson
Deskripsi Fisik: xix, 588 hlm.; 24 cm.;
Subjek: Consumer decision process - Ethical issues - Marketing - Service delivery - Service strategy
Lampiran Berkas: -

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Asas-asas penelitian behavioral

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Kerlinger, Fred N.Koesoemanto, J.Simatupang, Landung R.

No. Panggil: 150.72 KER a
Penerbit: Gadjah Mada University Press
Deskripsi Fisik: xxv, 1167 hlm.; indeks nama.,indeks masalah.,lamp.,tabel.,illus.; 21 cm;
Subjek: Psychology - Statiscal methods - Sociology - Statiscal methods - penelitian - Perilaku - Psikologi
Lampiran Berkas: -

No. Panggil: 150.72 KER a
Penerbit: Gadjah Mada University Press
Deskripsi Fisik: xxv, 1167 hlm.; indeks nama.,indeks masalah.,lamp.,tabel.,illus.; 21 cm;
Subjek: Psychology - Statiscal methods - Sociology - Statiscal methods - penelitian - Perilaku - Psikologi
Lampiran Berkas: -

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Accountancy (partnership and company accounts)

Komentar Penanda Bagikan

Goel, Rajesh Syllabus C.B.S.E.D.K, Goel Goel, Rajesh

No. Panggil: 657.05 SYL a
Penerbit: Arya Publications
Deskripsi Fisik: 750 hlm; illus; 25 cm;
Subjek: accounting - company accounts - partnership firm
Lampiran Berkas: accountancypartnershipandcompanyaccounts.pdf

No. Panggil: 657.05 SYL a
Penerbit: Arya Publications
Deskripsi Fisik: 750 hlm; illus; 25 cm;
Subjek: accounting - company accounts - partnership firm
Lampiran Berkas: accountancypartnershipandcompanyaccounts.pdf

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Management ethics : contemporary contexts

Komentar Penanda Bagikan

Clegg, Stewart R Rhodes, Carl

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No. Panggil: 174.4 MAN
Penerbit: Routledge
Deskripsi Fisik: 198 hlm; index,refer.,; 23 cm;
Subjek: Corporate governance - Moral and ethical aspects - Social responsibility of business - business ethics - Corporate governance - Management - Moral and Ethical Aspects - Social resposibility of business - Tanggung Jawab Sosial Bisnis
Lampiran Berkas: managementethics.pdf

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