Trisakti Institute of Tourism Library
Indonesia, yang didominasi oleh penduduk Muslim, memiliki permintaan yang tinggi terhadap produk halal, salah satunya adalah panna cota yang banyak diminati oleh banyak kalangan.
The variables used as many as three variables: the quality of service as an independent variable, satisfaction as an intervening variable, and loyalty as the dependent variable. The analysis tool used is Path Analysis to determine the effect of perceived service performance rating on satisfaction and loyalty rating. Validity, reliability, and classical assumption done before the path analysis. …