THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER SATISFACTION AT HOLLY COFFEE SOU…

Currently, coffee has become part of the daily lifestyle that cannot be separated from urban communities. As a result coffee shops or cafes have always been a favorite place. Not only as a place to relax and hang out with friends or as a tourist destination, the presence of a coffee shop or cafe is also a meeting point for work colleagues and business meetings. So, the purpose of this study is …