Gaya APA

Hinkin, T, R. (2006). Cases In Hospitality Management : A Critical Incident Approach (ed.2). Singapore: John Wiley & Sons, Inc..

Gaya MLA

Hinkin, Timothy, R.. "Cases In Hospitality Management : A Critical Incident Approach". ed.2 Singapore: John Wiley & Sons, Inc., 2006. BUKU.