Gaya APA

Lustig, M, W., Koester, J. (2010). Intercultural competence : interpersonal communication across cultures (6th ed.). Boston: Allyn & Bacon.

Gaya MLA

Lustig, Myron, W.., Koester, Jolene. "Intercultural competence : interpersonal communication across cultures". 6th ed. Boston: Allyn & Bacon, 2010. BUKU.