Gaya APA
Glaesser, D.
(2006).
Crisis management in the tourism industry
(
1st.Ed.)
.
Amsterdam:
Butterworth-Heinemann.
Gaya MLA
Glaesser, Dirk.
"Crisis management in the tourism industry".
1st.Ed.
Amsterdam:
Butterworth-Heinemann,
2006.
BUKU.