Gaya APA
McNeil, R, G., Crotts, J, C. (2006).
Selling Hospitality : a situational approach .
Australia:
Thomson Delmar Learning.
Gaya MLA
McNeil, Richard, G.., Crotts, John, C..
"Selling Hospitality : a situational approach".
Australia:
Thomson Delmar Learning,
2006.
BUKU.