Gaya APA
Williams, C., Buswell, J. (2003).
Service quality in leisure and tourism : by Christine Williams and John Buswell .
Wallington:
CABI Publishing.
Gaya MLA
Williams, Christine., Buswell, John.
"Service quality in leisure and tourism : by Christine Williams and John Buswell".
Wallington:
CABI Publishing,
2003.
BUKU.